A WildTangent TIP: What Happened To My WildCoins?

Hello, ‘Tangenter!

Sometimes (and especially for long-time players), you might go into our games app or our website and find that your WildCoins are gone when you go to buy a game.

Don’t panic!

FATE_Game_App_not enough WCs

You might see this screen and wonder where your WildCoins went…

What To Do:

Sign in to your WildTangent Account again. Here’s a Help Center article with more information.

Why This Happens:

If you’re anything like me, you keep yourself signed in to your WildTangent Account – so you don’t have to enter your password every time. It’s really convenient and I sometimes always need my games fix fast!

Periodically, your account may log you off, meaning you’ll have to sign in again. This could happen for a whole bunch of different reasons and some of them are very good – like lovely security updates that help protect our computers. (Yay!)

What If It Didn’t Work?

That means we need to dig a little deeper and our Customer Support Team is happy to give you some one-on-one help. Just contact them here.

To help our team help you even faster, include this information in your message to our Support Team:

  • The error message you are receiving (if applicable).
  • The email address that you are using to log in.
  • The number of WildCoins you have (or should have) in your account.

Happy gaming!

Tangentially,
Mari

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6 Responses to “A WildTangent TIP: What Happened To My WildCoins?”

  1. Spock July 2, 2014 at 11:34 AM #

    Just linked to this post in our forum … in an existing topic about why users may lose their offline Wildcoins.

    https://wildtangentfansite.com/Forum/viewtopic.php?p=6727#p6727

    • Mari July 2, 2014 at 12:43 PM #

      Awesome! Thanks, Spock!

  2. Spock July 3, 2014 at 2:24 PM #

    I can’t be the only one who reads your Blog but I seem to be almost the only one who posts to it. It would be nice if you had a more visible audience.

    Otherwise, your very useful Blog may end up going the way of the very useful forum. :(

    • Mari July 3, 2014 at 2:42 PM #

      I’d love to have other readers join our discussions. :) *Ahem* This is an open invitation. Don’t be shy, readers!

      Thank you for posting so much, Spock. It always makes my day to read your comments.

  3. Spock July 3, 2014 at 8:12 PM #

    Happy I can help. Wish I had more active participation in our new forum as well. We have so much information just sitting there waiting to be mined and used …

    Tutorial: How do I register for the forum?
    https://wildtangentfansite.com/Forum/viewtopic.php?f=24&t=1096

    • Mari July 7, 2014 at 8:33 AM #

      You sure do have tons of information!

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